I just got off the phone with a nice elderly lady from Wisconsin. She had ordered a decorative angel statue.
Sadly, it arrived missing a toe, and this was simply not going to work for Sandra. "I'm just one of those more perfectionist type people. I love the angel, but there's just no way I can look at that oddball toe."
I went ahead and ordered her a replacement. I was going to send her a confirmation email, but this was her response: "I can't give you my email. I don't know what it is and my guy is not here." Not sure who her "guy" is, but she got a nice chuckle out of me.
Sandra couldn't have been any nicer. I hope her next angel arrives with all toes intact. God-willing.
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